Spedizione e pagamento

Delivery methods

We ship via courier or to pickup points. The checkout only shows methods available for your delivery country:

Packeta — pickup points and Z-BOXes, or courier to your address,
GLS — courier to your address,
DPD — courier to your address or a Pickup point,
Personal pickup — at our premises at Montážna 15, 971 01 Prievidza, Slovakia (free of charge).

Orders are usually dispatched within 2 business days (for prepayment, from the moment the payment is credited). Indicative delivery times after dispatch: courier 1–2 business days, pickup points 2–3 business days. We e-mail you the dispatch confirmation with tracking.

Personal pickup

You can collect your order in person at our premises: Handymade s.r.o., Montážna 15, 971 01 Prievidza, Slovakia. Select personal pickup directly at checkout; you can pay online in advance or in cash or by card on collection. We will e-mail you when the order is ready for pickup. Questions are welcome by e-mail at [email protected] or by phone at +421 950 333 113.

Shipping cost

Shipping depends on the delivery country, chosen method and parcel weight — the exact amount is shown at checkout before you place the order. Above a certain order value shipping is free; the current threshold is shown directly in the shop and cart.

Payment methods

Card, Apple Pay, Google Pay — online via the GoPay payment gateway (where available at checkout); card details are entered directly with the gateway and never reach us,
Bank transfer — payment details and a QR code are e-mailed once your order is prepared (so you know everything is in stock); goods are dispatched after the payment is credited,
Cash on delivery — pay in cash or by card on receipt; the COD fee is shown at checkout,
Cash / card on site — for personal pickup at our premises (section 02).

All prices include VAT. Invoices are sent by e-mail. Details incl. withdrawal and complaints are governed by the terms & conditions and the Returns & claims page.